Last updated: January 1, 2026 — Please read these terms carefully before using UpLync AI.
📋 These Terms of Service ("Terms") govern your use of the UpLync AI platform. By creating an account or using our Service, you agree to be bound by these Terms.
By accessing or using UpLync AI ("Service"), you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and agree to these Terms of Service and our Privacy Policy.
If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
UpLync AI provides an AI-powered chatbot platform designed to help small businesses capture and qualify leads from website visitors. The Service includes:
We reserve the right to modify, update, or discontinue any aspect of the Service at any time, with or without notice, though we will endeavor to provide reasonable advance notice of material changes.
To use the Service, you must create an account. You agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account.
You must notify us immediately at support@uplync.io of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized use of your account due to your failure to maintain password security.
Each subscription is intended for use by one business entity. You may not create multiple accounts to circumvent usage limits or trial restrictions.
We offer a 7-day free trial. No credit card is required to begin the trial. At the end of the trial, you may choose to subscribe to continue using the Service.
Subscription fees are charged in advance on an annual basis at the rate of $19 per month (billed as $228/year, or as otherwise stated at the time of purchase). Prices are subject to change with 30 days' notice.
Payments are processed securely by Stripe. By providing payment information, you authorize us to charge your payment method for all fees owed. All charges are in USD and non-refundable except as stated in Section 4.5.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel at any time through your account dashboard.
We offer a 14-day money-back guarantee for new paid subscriptions. If you are unsatisfied for any reason within 14 days of your first paid charge, contact support@uplync.io for a full refund. After 14 days, all charges are non-refundable.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
⚠️ Violation of these acceptable use policies may result in immediate account termination without refund.
You retain full ownership of all content you upload to UpLync AI (PDFs, URLs, qualifying questions, lead data, etc.). We do not claim any intellectual property rights over your content.
By uploading content to the Service, you grant UpLync AI a limited, non-exclusive, royalty-free license to use, store, and process that content solely for the purpose of providing and improving the Service to you.
You are solely responsible for the content you upload. You represent that you have all necessary rights to use and share the content, and that it does not violate any third-party rights or applicable laws.
You are the data controller for all lead data captured by your chatbot. You are responsible for handling this data in compliance with applicable privacy laws (including GDPR, CCPA, and other applicable regulations). UpLync AI acts as your data processor for this data.
The UpLync AI platform, including its software, design, branding, features, and documentation, is owned by UpLync AI and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written consent.
Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described therein.
The Service integrates with third-party services including OpenAI (for AI inference), Stripe (for payments), and others. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the actions or omissions of third-party service providers.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that: (a) the Service will be uninterrupted or error-free; (b) the AI chatbot will always provide accurate responses; (c) leads captured will result in sales; or (d) the Service will meet your specific requirements.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UPLYNC AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) $100 USD.
You may cancel your subscription and terminate your account at any time through your account dashboard. Cancellation takes effect at the end of your current billing period.
We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if we are required to do so by law. We may also terminate the Service with 30 days' notice for any other reason.
Upon termination, your right to access the Service ceases. Your data will be retained for 90 days and then permanently deleted, unless you request earlier deletion.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law provisions.
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved after 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association.
We may update these Terms from time to time. Material changes will be communicated via email and a notice on our website at least 14 days in advance. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
For questions about these Terms, please contact us: